Please be aware that there is massive demand over the seasonal period, next day service often turns into 2 day service and sometimes more as the 24th approaches. This is out of our hands we are afraid and is dictated as much by courier volume and weather as much as anything. Standard and express deliveries will take longer still.
Our dispatch dates for delivery by the 24th are:
Standard Post 18th December (please not this is not a guaranteed delivery before Christmas but a Royal Mail recommendation, this is because this service goes by Royal Mail)
Express Post 19th December
Next Day Post 23rd December before 2pm
After this date we will still continue to dispatch goods but we cannot guarantee there arrival before the 24th.
Purchases made before Christmas have an extended returns policy, as long as they are returned in the original state with receipt, all swing tags and relevent packaging they will be accepted up to the 21st of January 2014.
If you have ordered from V12 Outdoor before You will need to reset your password to login: RESET PASSWORD HERE.
Join our V12 Loyalty Programme and earn points to use against future purchases.
Standard gives you five percent loyalty points on purchases.
Premier gives you fifteen percent loyalty points, 450 bonus points, an exclusive Grivel/V12 Plume Screwgate, free standard postage on all orders up to £100, free next day postage on all orders over £100 along with first notification on exclusive deals and offers!
V12 is an independent retailer run by climbers for climbers. In 2003 we opened our main shop and internet warehouse based in Llanberis at the foot of Snowdon in North Wales. We now have three further outlets in Awesome Walls climbing walls in Stockport, Liverpool and Stoke. Our aim is to supply the highest quality climbing gear and climbing equipment from premium manufacturers matched with outstanding customer service. We are known as the specialists when dealing with rock climbing equipment and ice climbing gear. We have the largest selection of rock climbing shoes in the country and carry one of the most comprehensive selections of rock climbing equipment you can find anywhere. We also supply specialist mountaineering and outdoor sports equipment.
Unlike some of our competitors we are open 7 days a week, so you can always get hold of us should you want any advice or information, our staff are always happy to help. All in stock items are dispatched the same day if ordered before 3pm while there is the option of express or next day delivery should you require it.
We were the 1st UK outlet to have a Mammut 'shop in shop' and specialise in their products. Being the nearest retailer to DMM we get the latest gear and news 1st and we are the only official DMM factory seconds re-seller. V12 are also a North Face Summit Series Retailer, one of only 20 in the country. We carry specialist kit from over 35 companies including; Mammut, DMM, Black Diamond, Edelrid, Petzl, Five Ten, La Sportiva, Metolius, Pod, Arcteryx, Crux, Boreal, Evolv, MSR and Wild Country to name but a few.